How we think about AI at work.
Opinion pieces on what makes AI agents stick at work, and what they should never do.
Better prompts won't save you. Context will
Rewording a prompt is the smallest lever you have. Answer quality depends mostly on what the model knows about your situation before it starts writing.
6 min read
Why an AI that remembers you beats a smarter model
For repeated work, a good model that remembers your business beats a brilliant one that starts from zero. Memory compounds, and it's the part you own.
6 min read
What AI shouldn't do in your business
Keep AI away from work where a confident wrong answer is costly, hard to undo and impossible to pin on a named person. Our list, and the reasons behind it.
7 min read
Why most AI pilots stall, and what the winners do
Most AI pilots stall because nobody decides what changes on a normal Tuesday. The ones that work pick one workflow, one owner and one number to move.
7 min read
Your team already uses AI. What should you do?
Banning AI pushes it onto personal phones where you can't see it. Make use visible instead, and write rules about what data goes in, not which tools.
7 min read
Want a hand?
Talk to a real person about putting an agent to work in your business.